Payment & Insurance

We strive to provide you with not only excellent healthcare but also convenient and reliable billing services. Visit our online bill payment option to quickly and conveniently pay a bill, 24 hours a day, 7 days a week. When paying your bill, it is helpful to have your billing statement in front of you, as it contains the necessary information. Payments will be processed within three business days of receipt.

Faith Regional does not return payments unless there is an overpayment greater than $5.00 on the account. Payments for hospital services can also be paid:

By Mail using the return envelope that came with your hospital billing statement. Billing statements are mailed to patients approximately every four weeks. To mail a payment and pay by check, money order or credit card (VISA, MasterCard, Discover, American Express), please send to the following address: Faith Regional Health Services, Attention: Patient Accounts, PO Box 869, Norfolk, NE  68702-0869

By Phone using a credit card (VISA, MasterCard, Discover, American Express). Please contact a Financial Services representative at (402) 644-7145 to make a payment by phone.

By Automatic Bank Withdrawal (for those who qualify). Payments can be automatically withdrawn from your checking or savings account on a monthly basis.

In Person by visiting our Registration office located just off the main entrance lobby on West Campus, 2700 W. Norfolk Avenue, Norfolk, NE.

For questions regarding billing, contact (402) 644-7145.

Payment Timeframe Expectations

Payment in full for services at the time of discharge or when services are provided is encouraged when possible. We do offer payment options if you are unable to pay in full. For assistance with payment of your account, please view our payment plan options or our financial assistance information.

  • Insurance

    From coverage to precertifications and referrals, learn more about how insurance plans can cover health care services.

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  • Payment Plans

    Learn more about our payment plan options for payment of hospital services.

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  • Physician Services Bill Payment

    You may receive a separate bill from Faith Regional Physician Services for payment to a physician. Several payment options are available.

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