2023 Press Ganey Human Experience Award

Faith Regional Health Services announced today that it has been named a 2023 Human Experience (HX) Guardian and Pinnacle of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian and Pinnacle of Excellence Award®, Faith Regional has ranked in the top 5% of healthcare providers in delivering patient experience over a minimum of three consecutive years. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

"This award symbolizes Faith Regional Health Services commitment to raising the bar for healthcare standards, inspiring a culture of continuous improvement and innovation across the human experience," said Patrick T. Ryan, CEO and chairman at Press Ganey. "It underscores the importance of placing patients, healthcare professionals, and industry partners at the core of our work, fostering a future where exceptional healthcare experiences are not just goals, but tangible achievements."

“It is our privilege at Faith Regional Health Services to provide high quality medical services, centered around the needs of our patients, in an environment of love and care. Receiving this award and recognition from Press Ganey is truly an honor and represents our commitment to keep each patient at the center of all we do,” said Faith Regional President and CEO Kelly Driscoll.